These terms govern your use of the Xalo marketing website (xalolabs.com) and any demo, discovery call, or commercial conversation you book with us through it. They are separate from the software licence that applies when your organisation uses the Xalo platform under a signed agreement.
1. Who we are
Xalo Labs Ltd is a company registered in England and Wales. Contact: [email protected], Kings Cross, London, United Kingdom. In these terms “we”, “us”, and “our” mean Xalo Labs Ltd. “You” means the individual or organisation visiting or using this site.
2. Acceptance
By accessing xalolabs.com you accept these terms. If you do not accept them, please do not use the site.
3. The site
This site is a marketing and information resource. It describes the Xalo platform, links to relevant content, and allows you to request a demo. It is not the Xalo platform itself, and nothing here constitutes a quotation, offer, or contract for the supply of software or services. Any commercial relationship with Xalo is governed by a separate written agreement.
4. Acceptable use
You agree not to:
- Use the site in a way that breaches any applicable law or third-party right.
- Attempt to gain unauthorised access to any part of the site, its hosting, or its underlying systems.
- Scrape, copy, or republish material from the site beyond normal, fair-dealing usage.
- Introduce any virus, malware, or malicious code, or attempt to overload, probe, or test the vulnerability of the site.
- Impersonate Xalo, any Xalo staff member, or any other person when submitting a contact form.
5. Intellectual property
All content on the site — including the Xalo name, logo, wordmarks, copy, illustrations, animations, code, and UI design — is the property of Xalo Labs Ltd or its licensors, and is protected by copyright, trademark, and related laws. You may view, cache, and print pages for your personal or internal business reference. You may not reproduce, republish, sell, or redistribute any part of the site without our prior written permission.
6. Demo bookings and commercial conversations
Information you share with us in a demo call, discovery meeting, or follow-up correspondence is treated as commercially confidential on both sides. A demo is non-binding: neither party is committed to anything by booking, attending, or following up on one.
7. Third-party links
The site may link to third-party websites. Those links are for convenience only. We are not responsible for the content, accuracy, or availability of any third-party site, and a link is not an endorsement.
8. No warranty
The site is provided “as is” and “as available”. We make no representations or warranties, express or implied, about its accuracy, completeness, availability, or fitness for a particular purpose. Information on the site may be updated or withdrawn at any time without notice.
9. Limitation of liability
To the fullest extent permitted by law, Xalo Labs Ltd will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from your use of, or inability to use, the site. Nothing in these terms limits or excludes our liability for fraud, fraudulent misrepresentation, death or personal injury caused by our negligence, or any other liability that cannot be limited or excluded by law.
10. Privacy
Your use of the site is also governed by our Privacy Policy, which explains what personal data we collect and how we use it.
11. Changes
We may update these terms from time to time. Any material change will be reflected in the “Last updated” date at the top of the page. Continued use of the site after an update constitutes acceptance of the revised terms.
12. Governing law
These terms are governed by the laws of England and Wales, and any dispute arising from them is subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact
Questions about these terms: [email protected].